📋 Information
Frequently Asked Questions
In this section, you can find answers to the most frequently asked questions.
Info!
If you didn't find the answer to your question here, you can ask it on our Discord server.
❓ Answers to questions:
1. What happens if I lose access to my account?
- If you lose access to your account, you cannot transfer the product license to a new account. To recover your lost account, please contact BuiltByBit support.
2. Can I get a refund for my purchase?
- No, we do not offer refunds under any circumstances.
3. Can I resell the product?
- You may not resell or transfer the product unless it was specifically created for you, and you have been granted a resale license.
4. How can I contact support?
- Support is available only to customers on our Discord server. Please verify your purchase through our ticket system to access support.
5. Can I use your logo or branding in my commercial projects?
- No, you are not allowed to use our logo, banner, or other branding elements in your commercial products without prior permission.
6. Can I share the product with others outside my project?
- No, you should only provide access to the product to individuals directly involved in your project.